Nine Online Casino Privacy Policy

At Nine Online Casino, we are committed to protecting the personal data of every player who visits Nine Casino.com or uses the Nine Casino app. This Privacy Policy explains how we collect, use, store and protect your information when you register, log in, deposit, play, or claim a Nine Casino bonus. By creating an account and completing Nine Casino login, you confirm that you have read and accepted the terms set out below. We operate under a license issued by the Curaçao Gaming Authority (CGA OGL/2024/1267/0760), and we process your data in accordance with applicable data protection laws.

Who We Are

Nine Casino is operated by Uno Digital Media B.V., registered in Curaçao at Schottegatweg Oost 10 Unit 1-9, Bon Bini Business Center, Willemstad. Payments across casino Nine are handled by our paying agent, Optivion Systems Ltd, registered in Cyprus. Together, we act as data controllers for the personal information you provide when using our services, including through the Nine Casino app and desktop platform.

Information We Collect

We collect information necessary to provide our services, verify your identity, process transactions and comply with our licensing obligations. When you use Nine Casino online, we may collect:

• We gather registration details such as your name, date of birth, email address, phone number and country of residence
• We record identity verification documents required for KYC checks before releasing any Nine Casino withdrawal
• We track your gaming activity, including bets placed, games played, tournament participation and use of any Nine Casino bonus code
• We collect payment information, including deposit and withdrawal history, card details and cryptocurrency wallet addresses
• We log technical data such as your IP address, device type, browser and login timestamps whenever you access Nine Casino login
• We store communication records from Live Chat, email and Help Center interactions

How We Use Your Information

We use the information we collect to operate Nine Casino safely and efficiently. Our purposes include:

• We verify your age and identity before allowing deposits or withdrawals
• We process transactions and manage your Nine Casino no deposit bonus, free spins and other promotions
• We personalize your experience, including tailored offers such as a Nine Casino promo code or Weekly Cashback notifications
• We monitor for fraud, money laundering and breaches of our restricted-country policies
• We improve our website, our Nine Casino app and our Nine Live sportsbook and live dealer products
• We send service communications and, where you have consented, marketing messages about new Nine Casino free spins offers

Cookies and Tracking Technologies

We use cookies and similar technologies across Nine Casino.com to remember your preferences, keep you signed in and analyze how you use our platform. Cookies also help us measure the performance of our Nine Casino bonus codes and marketing campaigns. You can manage cookie settings through your browser at any time; disabling certain cookies may affect the functionality of our website or the Nine Casino app.

Sharing Your Information

We do not sell your personal data. However, we may share information with:

• We work with Optivion Systems Ltd and other payment providers to process deposits and every Nine Casino withdrawal
• We share data with identity verification and anti-fraud partners as required for KYC compliance
• We disclose information to regulators, including the Curaçao Gaming Authority, where legally required
• We may share limited data with game and live providers such as Amatic, BetSoft, Endorphina, Microgaming and BGaming for the purpose of game delivery
• We may disclose information where required by law enforcement or court order

Data Retention

We retain your personal data for as long as your account remains active and for a further period thereafter, as required by anti-money laundering regulations, financial record-keeping obligations and our licensing requirements. Where you close your Nine Casino account, we may still retain certain records related to transactions and verification for legal and audit purposes.

Your Rights

Depending on your country of residence, you may have rights regarding your personal data. We support the following, where applicable:

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate information in your Nine Casino account
• You have the right to request deletion of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain processing, including marketing communications
• You have the right to withdraw consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, you can contact our support team at support@Nine Casino.com, and we will respond within a reasonable timeframe.

Data Security

We implement technical and organizational measures designed to protect your personal data from unauthorized access, loss or misuse. Our systems use encryption for sensitive information, and we restrict access to personal data to employees and partners who need it to operate Nine Casino services, including payment processing and customer support. While we take security seriously, no method of transmission over the internet is entirely risk-free, and we encourage you to keep your Nine Casino login credentials confidential.

International Data Transfers

As Nine Casino serves players across multiple regions, your data may be transferred to and processed in countries outside your country of residence, including Curaçao and Cyprus, where our operator and payment agent are based. We take appropriate steps to ensure that such transfers are conducted in compliance with applicable data protection standards.

Restricted Access and Eligibility

We do not knowingly collect data from individuals below the applicable legal gambling age, nor from residents of jurisdictions where our services are restricted. If we become aware that an account has been created in breach of our eligibility rules, we reserve the right to suspend the account and retain relevant data for compliance purposes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We will post any revised version on Nine Casino.com, and continued use of Nine Online Casino after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please reach out to our team through the Help Center, Live Chat available 24/7, or by email at support@Nine Casino.com. We are here to help with any privacy-related concerns regarding your use of Nine Casino.